{"id":8321,"date":"2025-07-24T10:49:21","date_gmt":"2025-07-24T10:49:21","guid":{"rendered":"https:\/\/victimsupportagency.com\/quality-service\/"},"modified":"2026-04-08T08:39:41","modified_gmt":"2026-04-08T08:39:41","slug":"quality-service","status":"publish","type":"page","link":"https:\/\/victimsupportagency.com\/mt\/quality-service\/","title":{"rendered":"Quality Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8321\" class=\"elementor elementor-8321 elementor-8307\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40c8033 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40c8033\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb53598\" data-id=\"bb53598\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67c4ba7 elementor-widget elementor-widget-text-editor\" data-id=\"67c4ba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L-A\u0121enzija g\u0127all-Vittmi tal-Kriminalit\u00e0 kisbet il-Quality Label.The Victim Support Agency Malta has achieved the Quality Label.<\/p>\n<p>Il-Quality Label hija marka ta&#8217; kwalit\u00e0 li jista&#8217; jikseb kull dipartiment jew entit\u00e0 fi \u0127dan l-Amministrazzjoni Pubblika, meta l-kwalit\u00e0 tas-servizz li jag\u0127ti lill-klijenti til\u0127aq il-livell ta&#8217; servizz kif definit permezz tal-4 Pilastri tas-Servizz ta&#8217; Kwalit\u00e0 (<strong>vu\u010b<\/strong>i li tipprovdi smig\u0127 lill-klijent u l-aspettattivi tieg\u0127u, <strong>disinn<\/strong> li jitfassal fuq livelli ta\u02c8 kwalit\u00e0 fil-kuntest ta&#8217; dawn l-aspettattivi, <strong>pakkett<\/strong> ibba\u017cat fuq l-g\u0127otja ta&#8217; servizz ta&#8217; e\u010b\u010bellenza u <strong>kontabilit\u00e0 <\/strong>fejn kull min jag\u0127ti servizz jid\u0127ol responsabbli g\u0127as-sodisfazzjon tal-klijent), l-5 Kriterji ta&#8217; Servizz ta&#8217; Kwalit\u00e0 kif definiti mill-mudell ta&#8217; kwalit\u00e0 SERVQUAL (Affidabilit\u00e0, Empatija, Assigurazjoni, Reazzjoni u Aspetti Tan\u0121ibbli), Direttiva 4-2 u kull direttiva jew politika li tistabbilixxi livelli \u0121odda ta&#8217; servizz ta&#8217; kwalit\u00e0 fi \u0127dan l-Amministrazzjoni Pubblika.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f118545 elementor-widget elementor-widget-text-editor\" data-id=\"f118545\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>I\u010b-Charter tal-A\u0121enzija g\u0127all-Vittmi tal-Kriminalit\u00e0 jista&#8217; jitni\u017c\u017cel bil-ver\u017cjoni Ingli\u017ca minn <a href=\"https:\/\/qualityofservice.gov.mt\/media\/PDFs\/QL%20Charters%20EN\/25.03.28%20QSC%20Victim%20Support%20Agency_EN.pdf\">hawn<\/a>.<\/li><li>u bil-ver\u017cjoni Maltija minn <a href=\"https:\/\/qualityofservice.gov.mt\/media\/PDFs\/QL%20Charters%20MT\/25.03.28%20QSC%20Agenzija%20Ghall-Vittmi%20tal-Kriminalita_MT.pdf\">hawn<\/a>.<\/li><\/ul><p>Bil-kisba tal-Quality Label, l-A\u0121enzija g\u0127all-Vittmi tal-Kriminalit\u00e0 hija kommessa li twettaq monitora\u0121\u0121 kontinwu tal-livelli miksuba bil-g\u0127an ta\u017c-\u017camma tal-Quality Label.<\/p><p>Aktar informazzjoni dwar il-Quality Label tista&#8217; ti\u0121i a\u010b\u010bessata minn <a href=\"https:\/\/qualityofservice.gov.mt\/mt\/pages\/quality-label\">h\u200bawn<\/a>\u200b.\u200b\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>L-A\u0121enzija g\u0127all-Vittmi tal-Kriminalit\u00e0 kisbet il-Quality Label.The Victim Support Agency Malta has achieved the Quality Label. Il-Quality Label hija marka ta&#8217; kwalit\u00e0 li jista&#8217; jikseb kull dipartiment jew entit\u00e0 fi \u0127dan l-Amministrazzjoni Pubblika, meta l-kwalit\u00e0 tas-servizz li jag\u0127ti lill-klijenti til\u0127aq il-livell ta&#8217; servizz kif definit permezz tal-4 Pilastri tas-Servizz ta&#8217; Kwalit\u00e0 (vu\u010bi li tipprovdi smig\u0127 lill-klijent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8321","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Service - Victim Support Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/victimsupportagency.com\/mt\/quality-service\/\" \/>\n<meta property=\"og:locale\" content=\"mt_MT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Service - Victim Support Agency\" \/>\n<meta property=\"og:description\" content=\"L-A\u0121enzija g\u0127all-Vittmi tal-Kriminalit\u00e0 kisbet il-Quality Label.The Victim Support Agency Malta has achieved the Quality Label. 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